Update on HERDS Reporting to NYSDOH

Jackie Pappalardi and Lisa Volk in Clinical & Quality

Please be sure to update your facility’s HERDS survey and submit by 1:00 pm each day. It is important to assign staff members responsible to complete the survey seven days each week, including both weekend days. NYSDOH will be issuing citations for late and/or missing HERDS submissions. Additionally, please update the Communications Directory on the Health Commerce System (HCS) with current staff contact information.


Jackie Pappalardi, RN, BSN
Executive Director
518-462-4800 x16

Lisa Volk, RN, B.P.S., LNHA
Director, Clinical & Quality Services
518-462-4800 x15