OMH Initiative for Provider Staff

Jackie Pappalardi in Clinical & Quality

NYS Department of Health is working closely with the Office of Mental Health on enhancing the current Help Line Reach Out (1-844-863-9314) to provide a dedicated access point for health care workers.  The goal is to assist health care workers, especially staff in the nursing homes, to manage COVID 19 related stress and anxiety.  Trained, professional mental health staff will provide coping mechanisms, immediate support for dealing with feelings of grief and access to additional resources needed for health care workers experiencing death and dying in their facilities.  NYSHFA/NYSCAL will send the instructions to all members and post the updated, new Help Line code as soon as it is completed. 


Jackie Pappalardi, RN, BSN
Executive Director
518-462-4800 x16