DOH Advisory: Guidance for healthcare providers experiencing supply shortages

Lisa Volk and Jackie Pappalardi in Clinical & Quality

The NYSDOH is reissuing this guidance describing the process by which providers can request critical PPE or other essential supplies they have been unable to order through their normal vendor, mutual aid, or jurisdictional partners. We wish to stress that within guidance we indicate the importance of making any requests for supplies no later than 10 days prior to the date you expect those supplies to be exhausted. This 10-day period assists the NYSDOH in meeting supply requests in a timely way. Thank you.

For questions please send an e-mail to


Lisa Volk, RN, B.P.S., LNHA
Director, Clinical & Quality Services
518-462-4800 x15

Jackie Pappalardi, RN, BSN
Executive Director
518-462-4800 x16