2020 AHCA/NCAL Quality Award Applications and Criteria Series Available

Lisa Volk

Become the best in quality and get ready for the 2020 AHCA/NCAL National Quality Award Program cycle! The applications and the criteria series are available today, August 1, 2019.

Participating in the Quality Award Program has so many benefits:

  • It provides a proven framework that organizations can use to make improvements in any clinical, quality or other operational issue (i.e. staff engagement, customer satisfaction, hospital readmissions).
  • It prepares organizations to meet regulatory requirements and navigate a changing market. 
  • It serves as a team building activity to engage staff across all levels of the organization.
  • Organizations gain national recognition and external validation for their care and services.
  • It serves as a marketing resource for consumers, referral sources and other key stakeholders.
  • Participants receive customized feedback with their top strengths and improvement areas.

For further information, visit ahcancal.org/qualityaward.


Lisa Volk, RN, B.P.S., LNHA
Director, Clinical & Quality Services
518-462-4800 x15