NYC Emergency Management and the CMS Rule

Lisa Volk and Nancy Leveille in Clinical & Quality

As you may know, the Centers for Medicare and Medicaid Services (CMS) established national preparedness requirements for all Medicare- and Medicaid-participating health providers to coordinate with federal, state, regional, and local emergency preparedness systems. This regulation aims to provide a consistent, defined, and coordinated response to emergencies by addressing four core areas:

  • risk assessment and emergency planning
  • policies and procedures
  • communication plan
  • training and testing 

The communication plan requires all facilities that receive Medicaid or Medicare funding to develop and maintain an emergency preparedness communication plan in which “patient care must be well-coordinated within the facility, across healthcare providers, and with state and local public health departments and emergency management agencies and systems to protect patient health and safety in the event of a disaster.” This rule requires NYC Emergency Management (NYCEM) to maintain annual communication with 17 types of healthcare facilities, totaling to over 1,900 facilities across the City. The NYCEM Health and Medical Unit has already mailed the attached letter to healthcare and allied health facilities to fulfill this communication requirement by obtaining each facility’s emergency preparedness information through an annual survey. This vital information is centralized in our database to better inform response during an emergency.

Please be aware that simply sending letters or emails to NYCEM with information about your facility does not fulfill the annual communication requirement. Only the confirmation letter that is sent after completion of the survey shows proof of this requirement. This survey (linked here) should take no more than 10-15 minutes to complete and is essential for improving communications and response in emergencies in New York City.

For any additional questions or comments, please contact the Health and Medical Unit at Thank you!


Lisa Volk, RN, B.P.S., LNHA
Director, Clinical & Quality Services
518-462-4800 x15

Nancy Leveille, RN, MS
Executive Director
518-462-4800 x20