AHCA/NCAL Press Release - Long Term Care Sector Addresses Caregiver Shortage with Innovative Workforce Resource Center

Lisa Volk and Nancy Leveille in Clinical & Quality

The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) today unveiled new resources to help members attract and retain qualified caregivers in the more than 13,500 member centers nationwide. 

“Our members have been clear that staffing is one of their biggest challenges,” said Mark Parkinson, President and CEO of AHCA/NCAL. “The tools we’ve developed, and our partnership with the premier organization in long term care training and development, will provide valuable resources for our members.” 

The online Workforce Resource Center includes resources and tools for AHCA/NCAL members to learn more about effective strategies for recruiting, retention and staff development. The association also announced a partnership with PHI, a leading provider of workforce training programs. PHI offers a range of services that help providers attract quality workers, promote excellent care, reduce turnover and achieve cost efficiencies. AHCA/NCAL and PHI will provide coaching, training and consulting to help long term care providers deliver quality care. See full press release here. 


Lisa Volk, RN, B.P.S., LNHA
Director, Clinical & Quality Services
518-462-4800 x15 

Nancy Leveille, RN, MS
Executive Director
518-462-4800 x20