Free Audio Conference-CEU's Offered!

FREE AUDIO CONFERENCE! - Cultural Competence in Long Term Care: WHY and HOW?​

Tuesday – December 5, 2017 10:00 – 11:30 a.m.

CEUs OFFERED! - 1.5 credits have been approved by NAB for LNHA/ALA


Presented by: Anne O’Brien Carelli, PhD, faculty of the Foundation for Quality Care Long Term Care Leadership Program. Anne has extensive experience in assisting facilities in taking a practical, realistic approach to cultural competence.  

Description: In this webinar, leaders of skilled nursing and assisted living facilities will be provided specific strategies for ensuring culturally competent person-centered care.  The proposed changes to the CMS “Requirements of Participation” for SNFs refers to ensuring that care planning addresses “culturally competent” care.  This webinar will provide checklists and practical tips for topics such as workforce diversity, health disparities, memory care, ethnicity and disease prevalence, disparities in health care, language and communication, beliefs about end-of-life, and bias-free organizational policies and procedures. 
Participants will:

  • review a checklist of culturally competent strategies in long term care

  • identify practical, realistic policies and procedures related to cultural competence that can be applied in their facilities

  • develop facility-focused strategies that will ensure culturally competent person-centered care


    Target Audience: Open to all Administrators, DONs, Managers, Supervisors, Staff Development Coordinators, facility teams and all departments in Skilled Nursing Facilities and Assisted Living Facilities.

Click here to register:

Online Registration! *In order to register online you will need your login and password for the NYSHFA/NYSCAL Portal. This information is user specific and different from the members only site.  If you need your login information, please contact Erin Fitzgerald at (518) 462-4800 ext 22.