NYSHFA – Competency Starter Toolkit

Lisa Volk and Nancy Leveille in Clinical & Quality

The Competency Starter Toolkit is now available for NYSHFA members on our website under “Be Informed/CMS-Requirements of Participation/Tools-Resources.” The purpose of the toolkit is to give facilities the tools and resources to successfully develop their competencies program once the facility assessment has been completed. Included in this kit are guiding principles, helpful hints, a checklist for reviewing your competencies, a list of how best to use this toolkit, as well as a competency list and a resource guide. For your convenience, we have attached a copy of the toolkit.


Lisa Volk, RN, B.P.S., LNHA
Director, Clinical & Quality Services
518-462-4800 x15

Nancy Leveille, RN, MS
Sr. Director, Member Operational Support
518-462-4800 x20