NYSHFA Staff and the Long Term Care Ombudsman Discuss Discharge Notices

Nancy Leveille and Lisa Volk in Clinical & Quality

Lisa Volk and Nancy Leveille met with Senior Staff from the State Ombudsman Office on Wednesday, February 1, 2017 to discuss some of the new CMS Requirements of Participation. In particular, we discussed the need for SNF to send their local ombudsman copies of SNF resident discharge notices. They have been receiving and collating these notices since last October, when the new rule went into effect. Providers, The Ombudsman Office and the DOH still have little guidance from CMS related to the specifics of this new regulation, but all have been requesting more clarity. We are hoping, in the future, that this regulation may be simplified to only pertain to those discharge plans that the resident is not in agreement with the facility. NYSHFA will continue to advocate for that outcome. But at this time, we must follow the regulation as it stands. As the Ombudsman Office collects this data, they are evaluating how to make this a simple, easy process for the providers and also adhere to the HIPAA regulations. They are open to provider input and want to work collaboratively on this issue and others related to Quality of Life and Care. Gregory Novack, Senior Assistant, State Ombudsman and his staff, Karyn Smalley, LMSW, and Carole Kyer, LMSW will be speaking at NYSHFA’s 14th Annual Social Worker and Activities conference on March 30-31, 2017.


Nancy Leveille, RN, MS
Sr. Director, Member Operational Support
518-462-4800 x20

Lisa Volk, RN, B.P.S., LNHA
Director, Clinical & Quality Services
518-462-4800 x15