Get Involved with the AHCA/NCAL National Quality Award Program

Rick Patterson

The AHCA/NCAL National Quality Award Program is currently recruiting Examiners for the 2017 program cycle. Serving as an Examiner is an incredible opportunity for individuals interested in continuous quality improvement. Members who participate as Examiners have a much better grasp of the criteria and can use that knowledge to improve their organizations and/or submit a National Quality Award application. It's also an excellent networking opportunity; Examiners gain professional contacts throughout the country, and make life-long friendships through the program. 

The growing application numbers drive a demand for an increasing number of capable Examiners. There has never been a more exciting time to get involved. In fact, one of our Gold recipients has just been announced as a 2016 recipient of the Malcolm Baldrige National Quality Award- the first standalone nursing center to receive the national award.  

Serving as an Examiner is a serious commitment, both in time and impact to the program. Examiners are required to attend a 3 day in-person training session before working in teams over a 12-week period to review their assigned applications. Examiners estimate spending 40-60 hours reviewing applications, in addition to required weekly conference calls with their teams. The process culminates with a required in-person review session. AHCA covers the travel expenses associated with all required meetings. 

Complete information on Examiner requirements, as well as testimonials from current Examiners, are available on the Quality Award Examiner website. The deadline to apply is December 2, 2016. If you have questions, please feel free to Courtney Bishnoi at