HCS New Release

Carl J. Pucci in Finance & Reimbursement

On Wednesday, November 18, 2015 the DOH will implement several important updates to the Health Commerce System (HCS). The new features included in this update are as follows:

My Notifications Feature

  1. Security Protocol upgrade
  2. New York State Health & Human Services (HHS) branding style
  3. My Notifications Feature

My Notifications is a new feature to publish system notifications and allow HCS applications to push notifications to designated users. On Thursday, you will notice a new envelope icon on the HCS menu bar. When you have new notifications a counter badge will show on the envelope showing the number of new notifications there are for you to review. You can star notifications to mark them as important and keep them on the list, or close them to remove them from view. You can use the manage notifications page to view all notifications and manage which notifications are available to you through the HCS menu.

Security Protocol Upgrade

In order to comply with the requirements of encryption for data in transit in New York State Information Technology Encryption Standard (NYS-S14-007), section 4.1 http://its.ny.gov/document/encryption-standard, we are upgrading the encryption method for data in transit via the HCS to Transport Layer Security (TLS) 1.1 and later. If your browser does not have TLS 1.1 encryption enabled you will not be able to access the HCS.

To ensure TLS 1.1 is enabled in your browser follow the instructions below. You may also point your browser to https://www.ssllabs.com/ssltest/viewMyClient.htm to test your browser's compatibility.

Internet Explorer

  1. Open Internet Explorer
  2. Press Alt T and select "Internet Options".
  3. Select the "Advanced" tab.
  4. Scroll down to the "Security" section.
  5. Locate and check "Use TLS 1.0, TLS 1.1 and TLS 1.2".
  6. Then, press the "OK" button.

Google Chrome:

  1. Open Google Chrome
  2. Press Alt F and select "Settings".
  3. Scroll down and select "Show advanced settingsā€¦"
  4. Scroll down to the Network section and click on "Change proxy settingsā€¦"
  5. Select the "Advanced" tab.
  6. Scroll down to the "Security" section.
  7. Locate and check "Use TLS 1.0, TLS 1.1 and TLS 1.2".
  8. Then, press the "OK" button.


  1. If you are using Safari version 7 or greater, TLS 1.0, TLS 1.1 & 1.2 are automatically enabled. There are no options for enabling TLS under iOS.

New York State Health & Human Services (HHS) branding style

You will also notice a new design theme for the HCS. This theme reflects colors assigned to the Health and Human Services cluster of New York State government, under a statewide branding program sponsored by the governor's office. Highlights of the new theme include a purple color scheme, and larger more attractive text.

As always, should you encounter any difficulties due to this update, please reach out to the Health Commerce System team at hcsoutreach@health.ny.gov.

Thank you,

Health Commerce System Team


Carl J. Pucci
Director, Finance & Reimbursement
518-462-4800 x36