Don't Forget to Sign Up for FQC's Free Webinar this Friday 10/16 on Cultural Competence!

Gayle Farman and Rick Patterson

Dr. Anne O'Brien Carelli is presenting a FREE Webinar titled, "Person-Centered Care Checklist: Making Sure Your Facility is Culturally Competent" this Friday, October 16th from 10:00 AM - 11:30 AM. 
1.5 credits have been approved by NAB for LNHA/ALA.

Anne O’Brien Carelli, PhD, faculty of the Foundation for Quality Care Long Term Care Leadership Program, has extensive experience in assisting facilities in taking a practical, realistic approach to cultural competence. 

In this webinar, leaders of skilled nursing and assisted living facilities will be provided specific strategies for ensuring culturally competent person-centered care.  The proposed changes to the CMS “Requirements of Participation” for SNFs refers to ensuring that care planning addresses “culturally competent” care.  This webinar will provide checklists and practical tips for topics such as memory care, ethnicity and disease prevalence, disparities in health care, language and communication, beliefs about end-of-life, and bias-free organizational policies and procedures. 
Participants will:

  • review a checklist of culturally competent strategies in long term care
  • identify practical, realistic policies and procedures related to cultural competence that can be applied in their facilities
  • develop facility-focused strategies that will ensure culturally competent person-centered care


Target Audience: Open to all Administrators, DONs, Managers, Supervisors, Staff Development Coordinators, facility teams and all departments in Skilled Nursing Facilities and Assisted Living Facilities.

To Register:

This Program has been funded by the New York State Department of Health and Department of Labor Health Workforce Retraining Initiative.


Gayle Farman
Sr. Director of Resource Development
518-462-4800 x34

Rick Patterson
Executive Director
518-462-4800 x19