Nursing Home Leadership and Person Centered Care

Nancy Leveille and Karen Morris in Clinical & Quality

NYSHFA and AHCA have been advocating for person centered care for a number of years and have worked closely with the University of Buffalo’s (UB) research team on the topic. You may know Rhonda Rotterman, LNHA, who had worked for the Institute at UB and has given a number of presentations and worked with DOH and CMS on this initiative. Now, one of their PhD researchers is conducting a study. We encourage your participation. It should take about 15-20 minutes and is due within 2 weeks of this member mailing. If you cannot answer any of the questions, you can place a 0 in the box to be able to move on with the completion and submission. All individual information is kept confidential. See attached letter with link to the survey and thank you for your participation.


Nancy Leveille, RN, MS
Sr. Director, Member Operational Support
518-462-4800 x20

Karen Morris, RN, MS
Director, Clinical & Quality Services
518-462-4800 x15