CMS Documents Q&As from the BFCC-QIO Presentation

Nancy Leveille in Clinical & Quality

CMS sent out information to clarify some of the issues presented by Livanta and KEPRO, the new QIO vendors who manage the Beneficiary and Family Centered Care (BFCC-QIO) as of August 1, 2014. Livanta is NYS BFCC-QIO. Contact information, Discharge Appeal reviews, Financial Liability and Vendor Processes are the main categories of questions that are answered in this document. NYSHFA encourages members to keep this document on hand as a resource for Medicare beneficiary issues.


Nancy Leveille, RN, MS
Sr. Director, Member Operational Support
518-462-4800 x20