Electronic Plan of Correction (EPOC) Training Materials

Karen Morris and Nancy Leveille in Clinical & Quality

Please see the attached message DOH posted on the HCS regarding a "Quick Start Guide for EPOC", which will guide providers on how to setup roles for EPOC and provide basic step by step instructions for EPOC.  Please note that a full Facility Manual and the Training Videos are included in the “EPOC Application” for providers on the HCS.

NYSHFA contacts: 

Nancy Leveille
Sr. Director, Member Operational Support Services
518-462-4800 ext 20 


Karen Morris
Director, Clinical & Quality Services
518-462-4800 ext 15